Help

Help with Portable Document Format (PDF) files

Some documents on the site are provided in Portable Document Format (PDF).  If you do not have a Portable Document Format reader installed on your computer, you can download the software free of charge from the Adobe website.

Viewers with visual difficulties may find it useful to investigate services provided to improve the accessibility of Acrobat documents: http://access.adobe.com/.

Please note that these files might not be fully accessible for screen reader software or other needs. If you do come across a PDF document you cannot access, you may wish to use the Adobe online PDF to text conversion tool.


Icons used on our website

We use a number of icons on our website to help you understand the content and enable you to scan for specific information efficiently:

external internet link icon Internet links

This icon refers to external links to other websites that are related to the content of a particular page. Please note, all external links open in new windows.

pdf Portable Document Format (PDF)

This icon appears on links to PDF documents and refers to the format of the document. PDF stands for Portable Document Format and to view this format you will need PDF reading software such as Adobe Reader.  Find out more about PDF format and Adobe Reader.

word icon Word links

This icon appears on links to Word documents.

excel icon Excel links

This icon appears on links to Excel documents.